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Quick Guide
Page 32
...sheets of the printer and check for information on paper loading limits. Don't load paper above the tabs on the edge guides. ■ If paper has jammed, follow the steps on its side, and remove any cables. Then remove the paper cassette, carefully stand the printer on the LCD ...Remove the rear cover from the back of photo paper. see your online User's Guide for jammed paper. Turn the printer off, unplug it, and disconnect any paper. 32 Solving Problems Paper Feeding Problems ■ If paper doesn't feed correctly, remove the paper and fan the sheets, then reload them and make...
Quick Guide
Page 33
...received by your printer software (see page 27). ■ Make sure the type of paper you could damage the mechanism. 2. If paper has jammed: 1. Open the ADF cover and remove any paper caught beneath it is loaded printable side down (usually the whiter, brighter, or glossy ...side). ■ For the best print quality, use a phone line splitter. Do not use Epson papers (see page 4) and genuine Epson ink cartridges...
User Guide
Page 10
..., But Nothing Copies 278 Product Makes Noise When It Sits for a While 278 Solving Paper Problems...278 Paper Feeding Problems...279 Paper Jam Problems Inside the Product 279 Paper Jam Problems in the Main Tray 284 Paper Jam Problems in the Automatic Document Feeder 288 Paper Ejection Problems ...291 Solving Problems Printing from a Computer 292 Nothing Prints ...292 Product... Printout or Printout Has Gaps 302 Grainy Printout...302 Incorrect Colors ...303 Solving Scanning Problems ...304 Scanning Software Does Not Operate Correctly 304 Cannot Start Epson Scan ...304 10
User Guide
Page 268
.... A printer's ink pad is at The ink pad is a problem with the network connection to your product. Connect your software is invalid. Paper jam Paper is loaded. Epson for support. 268 Contact Epson for support. (To continue printing, press one of the Start buttons.) Communication error Make sure the computer is connected to a PBX (Private...
User Guide
Page 269
...: 269 If the error continues, make sure there is removed and the error continues, contact Epson for support. LCD screen message Printer error Backup Error Error code XXXXX Condition/solution A fatal error has occurred. If jammed paper is no paper jammed in the product. 3. Press the Setup button. 4. Press the arrow buttons to an external...
User Guide
Page 278
... Solving Problems Product Makes Noise, But Nothing Copies If your product. Press one of the print head nozzles are clogged. Paper Feeding Problems Paper Jam Problems Inside the Product 278 Parent topic: Solving Network Problems Solving Copying Problems Check these solutions if you have . Then ...sections if you have problems copying with your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • Run a nozzle check to see if any of the Start buttons to print the network status...
User Guide
Page 279
Paper Jam Problems in the Main Tray Paper Jam Problems in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: 1. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Main Tray Paper Jam Problems in it . • Do not load more than...
User Guide
Page 280
Lift up the scanner unit and remove any jammed paper. Squeeze the buttons to release the rear cover and remove it from your product. 280 3. Caution: Do not touch the flat white cable inside the printer. 4.
User Guide
Page 281
Remove any additional jammed paper. 281 5. Open the rear cover and remove any jammed paper from the rear cover. 6.
User Guide
Page 282
Avoid touching the paper feed rollers. 282 Remove any paper jammed in the rear of your product. 7.
User Guide
Page 283
Lower the scanner unit. 10. Press one of the Start buttons to resume printing. Reattach the rear cover. 9. Parent topic: Solving Paper Problems 283 If you load new paper. Carefully follow all paper loading instructions when you still see a paper jam message, check the other paper jam solutions. 11. 8.
User Guide
Page 284
Close the output tray. 2. Related references Paper Jam Problems in the Main Tray Paper Jam Problems in the Automatic Document Feeder Paper Jam Problems in the Main Tray If you see a message that paper has jammed in the main tray, try these solutions: 1. Pull out the paper cassette. 284
User Guide
Page 285
3. Remove any paper jammed inside the cassette. 4. Remove any jammed paper inside the paper cassette slot. 285
User Guide
Page 287
... product back into the electrical outlet, then turn the product over onto the side and remove any jammed paper beneath. 12. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Automatic Document Feeder 287 Pull out the paper cassette. 11. Press one of the Start buttons to resume printing.
User Guide
Page 288
Paper Jam Problems in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), try these solutions: 1. Open the ADF cover. 3. Remove any jammed paper. 288 Remove your originals from the ADF. 2.
User Guide
Page 289
Remove any jammed paper. 289 Caution: Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF. 4. Leave the ADF cover open, then raise the document cover. 5.
User Guide
Page 290
Lower the document cover. 7. Carefully remove the jammed paper. 290 Raise the ADF input tray. 8. 6.
User Guide
Page 291
... messages. Follow the prompts on the LCD screen to eject the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Main Tray Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you do not contain holes, staples...
User Guide
Page 292
...a first-tier hub. Nothing Prints Product Icon Does Not Appear in the Automatic Document Feeder Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have sent a print job and...your product name again if necessary, right-click the stalled print job, click Cancel, and click Yes. 292 Paper Jam Problems in the Main Tray Paper Jam Problems in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have...
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